JavaScript must be enabled in order for you to use Knowledgebase Manager Pro. However, it seems JavaScript is either disabled or not supported by your browser. To use Knowledgebase Manager Pro, enable JavaScript by changing your browser options, then try again. Learn more.
Why do I receive error "503 valid RCPT command must precede DATA" when attempting to send email?Solution: This usually is a result of the mail server requiring authentication. If you are using Outlook 2003, here are the steps to enable authentication:Open OutlookGo to Tools | Email Accounts "View or change existing e-mail accounts" should already be marked Click NextSelect the Account with the trouble and click Change Click on More Settings Click on the Outgoing Server TabClick "My outgoing server (SMTP) requires authentication" and make sure "Use same settings as my incoming mail server" is selected Click on the Advanced TabSet "Outgoing server (SMTP):" port to 290 And Enable SSL Click OK and then Test Account Settings If everything is fine and reports no errors, Click Close.Click Next.Click Finish.If an error does occur, it will switch to the Errors tab and display the error Note: If you are still having errors, make sure your login username is your full email address and that the password is correct.
Why do I receive error "503 valid RCPT command must precede DATA" when attempting to send email?
This usually is a result of the mail server requiring authentication. If you are using Outlook 2003, here are the steps to enable authentication:Open OutlookGo to Tools | Email Accounts "View or change existing e-mail accounts" should already be marked Click NextSelect the Account with the trouble and click Change Click on More Settings Click on the Outgoing Server TabClick "My outgoing server (SMTP) requires authentication" and make sure "Use same settings as my incoming mail server" is selected Click on the Advanced TabSet "Outgoing server (SMTP):" port to 290 And Enable SSL Click OK and then Test Account Settings If everything is fine and reports no errors, Click Close.Click Next.Click Finish.If an error does occur, it will switch to the Errors tab and display the error Note: If you are still having errors, make sure your login username is your full email address and that the password is correct.
This usually is a result of the mail server requiring authentication.
If you are using Outlook 2003, here are the steps to enable authentication: