Search the Knowledgebase
Quick Jump Menu
Categories
There are no subcategories in this category.
1 .well-known folder has appeared!

Question: Ohhh Nooo a folder has appeared that I did not create called .well-known have I been hacked !? Answer: We try to automatically add SSL certificates to your domains so you rank better on search engines and have a more secure site. The process of…
2 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…
3 Connect Using FTP to Upload Files

To use FTP to manage files you will need three key pieces of information... Your Username (eg. webuser ) Your Password Your FTP Host/Server name (eg. ftp.example.com ) and of course an FTP program If you are using a freehosting account you can find your FTP…
4 cPanel file manage does not show hidden files (.htaccess)

By default the cPanel file manager does NOT display hidden files (hidden files are files who's name begins with a . (period) , like .htaccess Fortunatly its very simple to change this behaviour. 1) Launch the File manager 2) Click 'Settings' 3) Then in 'settings'…
5 Creating FTP acount for a specific folder on the server

You can create additional FTP accounts in cPanel in the FTP Accounts section under the Files category. When creating a new account you can specify a directory, this will be the top level directory that user will be able to access. For example if you set the…
6 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

7 File Manager - Uploading or Removing Files and Setting File or Directory Permissions

You can also use the built-in File Manager capabilities of your cPanel which is easy and doesn't require anything but a web browser to use. Accessing File Manager Login to your website control panel Click File Manager under the Files category Click the option…
8 How To Restore Files and Databases using R1Soft

In order to restore files from our backups you can use the R1Soft Client located in the 'Files' section of cPanel: Once R1Soft client has loaded you will see the available restore points like so: File Restore: The left hand column shows the available dates…
9 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…
Share Knowledge by: KnowledgeBase Manager Pro v6.2.0 (Built with: JS.GUI - AJAX Widget)